After Sales

After sales support is the primary aspect of Kaizen Automation’s market strategy since the goal of the company is the proper and effective use of the products and services provided. We aim at a continued relationship with all our customers throughout the life cycle of the product or service selected. Our statement is that through a cost-effective and reliable after sales service we manage to ensure full client satisfaction as well as the maintenance of our high level of sales.

Through our fully new equipped after sales office, located in Banani, Dhaka, we are able to provide all of the following services:

• Special training regarding the use of our manufactured products
• Scheduled maintenance and ad hoc repairs
• Technical support by phone
• Provision of genuine and high quality spare parts
• Warranties for replacement in case of damage or defect of product
• Specialized courses for the know-how of the staff